How much does shipping cost?
Estimated shipping costs are available on the product pages and shopping cart. Look out for the VIEW DELIVERY INFO button shown below.. Final shipping costs are calculated during checkout when we hav…
What does the courier collection service cost?
Our In Studio custom framing service (NZ only) costs $20 extra for up to 3 frames. This cost includes the courier collection and professional framing of your artwork. Each additional frame costs $10.
What packaging should I use for my artwork?
We recommend sending artwork in a poster tube. For smaller more fragile pieces we recommend placing thick card either side of your artwork and sending as a flat-pack.
How does my artwork get collected for In Studio framing?
After you place an order we'll email you a pre-paid courier ticket. You simply print this and apply it to you package and when you're ready to send it you book the collection online. The courier will…
Where can you collect artwork from? (NZ only)
Our courier service collects from all urban New Zealand addresses. If you live in a rural area you can still use Framefox, you just need to drop your artwork at a Post Haste depot or send us your art…
How long will it take for my frame to arrive?
The best place to see shipping times/costs is the VIEW DELIVERY INFO button on the product pages and in the Shopping Cart. This will show you estimated shipping prices and timelines for your region..